800-899-4411

Services

Advanced Telecom has the BEST service!


We are the best in the business for on-time repairs and customer service. We know our products and we care about your needs. We service all major brands! Lightning protection and warranties to cover lightning damage are available as well.

Below is a description of our services and our response times.

Customer Service Matrix:

Description Example Response Time
Normal Service Request Minor outages, typical
Break/fix: One ext. out, Static on
phone, dead jack
24-48 hours
 Emergency Service Request Partial System outage, Main
extension dead, Voice Mail outage
 1-2 hours

Solutions
Empower Mobile Workers to stay connected
Enable Remote offices/workers with Full Connectivity
Manage Multiple sites from 1 Simple Interface
Reduce or Eliminate Long Distance with IP Solutions


Partners
Shoretel
NEC

Advanced Telecom
6601 State Road 54
New Port Richey, FL 34653
Office: 727-842-3000
Toll free: 800-899-4411
Fax: 727.849.7000