Advanced Telecom has the BEST service!
We are the best in the business for on-time repairs and customer service. We know our products and we care about your needs. We service all major brands! Lightning protection and warranties to cover lightning damage are available as well.
Below is a description of our services and our response times.
Customer Service Matrix:
| Description | Example | Response Time |
| Normal Service Request | Minor outages, typical Break/fix: One ext. out, Static on phone, dead jack |
24-48 hours |
| Emergency Service Request | Partial System outage, Main extension dead, Voice Mail outage |
1-2 hours |
